Incompetent Companies

It really does seem like there are more incompetent companies out there than competent ones. I have recently been frustrated by a variety of incompetencies ranging from minor irritations to major problems with, for example, my website.

In the previous post I wrote about Hosting Zoom and how their service unfortunately declined rapidly since they introduced their so-called "Failover Hosting" some months ago. "Failover" sounds a little ambiguous, but I think it's supposed to encourage a feeling of well-being and security in clients. Nothing could be further from the truth as Hosting Zoom over-sold space on their servers resulting in error after error and unreachable sites. That's incompetent company number 1.

Then there's a less serious, but still annoying issue I have with the bi-monthly Dutch technology/gadget magazine, Bright. I subscribed to the magazine soon after it first appeared, just over a year ago. Single issues purchased in shops cost € 4,99 and a I paid €25 for 6 issues in a year. However, they keep selling the magazine at a reduced price of € 2,99 in the shops now, so I worked out that as a subscriber I'm paying more. That's not the way it's supposed to be, right? On writing to them it took a few reminder mails to hear anything back and then eventually they offered to reimburse me € 5,50 so I get a year's subscription for € 19,50. Very nice of them - only it's been three weeks and they have still not reimbursed me. More reminders to follow I suppose.

Another little gripe would be Canon.. I'll write about them in a separate post...